Data Mining

Will We Mold Ourselves To Match Our Data?

By Jay Stanley, Senior Policy Analyst, ACLU Speech, Privacy and Technology Project at 3:42pm

I recently came across a very nice essay on “The Stupidity of Computers” by David Auerbach, which is really much more interesting than that truism of a headline might suggest.

Auerbach starts with the observation that computers “are the undisputed chess champions of the world, but they can’t understand a simple English conversation.” The point is a commonplace, almost clichéd one—but Auerbach quickly builds on it, slowly moving to a stunning punch line of a thesis that is thought-provoking and fresh.

Thoughts on British Airways and Enterprise Amnesia

By Jay Stanley, Senior Policy Analyst, ACLU Speech, Privacy and Technology Project at 3:18pm

British Airways made headlines in Britain last week with reports that it is planning to do internet searches on customers in order to provide them with a “personal touch.” As a BA spokesperson explained,

We’re essentially trying to recreate the feeling of recognition you get in a favourite restaurant when you’re welcomed there, but in our case it will be delivered by thousands of staff to millions of customers. This is just the start—the system has a myriad of possibilities for the future.

Privacy, Computers, and Consequences (Computers vs. Humans Part 2)

By Jay Stanley, Senior Policy Analyst, ACLU Speech, Privacy and Technology Project at 1:09pm

In a post yesterday I discussed the belief that as long as our behavior and communications are only scrutinized by a computer, our privacy has not been invaded. Many people have that sense because computers are so much dumber than human beings.

Computers vs. Humans: What Constitutes A Privacy Invasion?

By Jay Stanley, Senior Policy Analyst, ACLU Speech, Privacy and Technology Project at 12:37pm

The NSA is refusing to tell two U.S. Senators how many Americans the agency has eavesdropped upon. According to a letter obtained by Wired, the NSA claims that “dedicating sufficient additional resources” to gather that information “would likely impede the NSA’s mission.” (For all the billions that the NSA spends, they cannot spare the money to answer a key civil liberties oversight question posed by elected civilian officials? Shameful.)

Legal Responsibility As Computers Get More Unpredictable

By Jay Stanley, Senior Policy Analyst, ACLU Speech, Privacy and Technology Project at 4:40pm

There has been some discussion lately of whether the output of computer algorithms should be considered protected free speech, as Tim Wu discussed in an op-ed and my colleague Gabe Rottman addressed in a blog post in response.

Weird Computer-Generated Quiz Produces Customer Service Fail

By Jay Stanley, Senior Policy Analyst, ACLU Speech, Privacy and Technology Project at 4:20pm

I lost my credit card yesterday and had a very telling experience on the phone with American Express trying to get it replaced. After I gave them various pieces of information, the customer service agent said they would ship me a new card to the billing address on file. Just when I thought I was done, she then read something to the effect of, “For security purposes, I am going to ask you a question. The information this question is based on is not connected to your account, but was obtained from third-party information services.”

Monitoring Internet Usage Patterns Has Privacy Implications Too

By Catherine Crump, Staff Attorney, ACLU Speech, Privacy and Technology Project at 4:34pm

The New York Times Sunday Review included a striking op ed suggesting that universities could one day deploy software to analyze students’ internet usage for the purpose of assessing their mental health. The writers, Sriram Chellappan and Raghavendra Kotikalapudi, support their argument by explaining that they conducted a study on university students that demonstrated a correlation between depression and certain patterns of internet usage (for example, “very high e-mail usage”). The study involved screening 216 students at Missouri University of Science and Technology for depression and then having “the university’s information technology department provide us with campus Internet usage data for our participants . . . . This didn’t mean snooping on what the students were looking at or whom they were e-mailing; it merely meant monitoring how they were using the Internet” (so, for example, if they were surfing the web, checking email, using p2p programs, etc.).

Friday links roundup

By Jay Stanley, Senior Policy Analyst, ACLU Speech, Privacy and Technology Project at 5:47pm

A roundup of some items that caught our eye recently, but we haven’t had a chance to write about.

San Francisco’s MUNI train system is installing new “intelligent” cameras that will track and monitor commuters, raising an alarm when it spots “anomalous activities,” which it will identify by learning over time what is “normal.” It always surprises me when cutting-edge surveillance technologies are introduced in the Bay Area (see BART, phone cutoffs in, and bar cameras). Don’t people know that Northern California is home to perhaps the most tech-savvy and privacy-aware population in the country?

Muslim Profiling and Behavioral Profiling

By Jay Stanley, Senior Policy Analyst, ACLU Speech, Privacy and Technology Project at 2:24pm

Yesterday I posted about the debate over profiling Muslims at the airport, and how Bruce Schneier persuasively argued that the concept, which seems so intuitively sensible to so many Americans, is a terrible idea even just from a security point of view. He also commented on the other, less tangible costs that such a scheme would impose, such as the alienation of Muslims from American life, and the corruption of our values.

Data Mining License Plate Records

By Jay Stanley, Senior Policy Analyst, ACLU Speech, Privacy and Technology Project at 11:09am

On Friday I posted about an ongoing effort by the DEA to put automatic license plate reading (ALPR) devices on public interstates, where they will sweep up records of Americans’ travel and store it for two years. The agency is now pushing to deploy them in Utah and has already done so in states along the southern U.S. border.

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