American Civil Liberties Union

I lost my credit card yesterday and had a very telling experience on the phone with American Express trying to get it replaced. After I gave them various pieces of information, the customer service agent said they would ship me a new card to the billing address on file. Just when I thought I was done, she then read something to the effect of, “For security purposes, I am going to ask you a question. The information this question is based on is not connected to your account, but was obtained from third-party information services.”

The New York Times and Propublica jointly published an editorial last week entitled, “That’s Not My Phone, It’s My Tracker.” The authors review the sorry state of cell phone location privacy, raise and dismiss privacy-protecting options such as regularly removing the battery, or living without a phone, and conclude that what we should fight back linguistically at least, by calling these devices “trackers” rather than phones.